Scanner is not recognised

Nik2280

Hello, I do not recognise the scanner, the device from Sunmi, recognises as a keyboard but not as a scanner, when scanning the name of the articles is not displayed... I wrote you a letter to the support, no answer yet, what should I do?

Regards

Nikolay

roman

Hi,
do you use Sunmi scanner, or Sunmi POS device (and you want to use the device camera)?

Nik2280

roman
Yes, but the scanner is not built-in, it's a manual scanner from Sunmi.

Nik2280

What about my problem? You're taking too long to respond.

roman

Can you send us more information about the scanner? What exact scanner model are you using?

Nik2280

scanner model Sunmi 2D NS021