This is because the receipt does not have the receipt number.
You can add the receipt number (1) or use your own receipt template (2):
1) Receipt number settings:
In mobile APP: Menu->Settings->Company settings->Receipt numbering.
OR
2)If you don't want to use receipt numbering, you can setup your own receipt template:
In mobile APP: Menu->Settings->Company settings->Custom receipt template.
In Elementary POS Office please remove this variable: {validity_info}.
More info: https://blog.elementarypos.com/2023/10/13/how-to-customize-your-receipt/